Administrator
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TELECOM EXPENSE MANAGEMENT (TEM)
Accell gives you a clearer picture to better control wireless and telecom spend with access to tangible information.
Our reporting services will give you access to a complete view of your telecom inventory, including services, carriers and much more. A tool to help you in your sound management of telecom expenses. All invoice information for traditional voice, wireless, data and Web applications organized for your convenience. Monthly hierarchy reporting and drilled down analysis are customized to your unique needs. You have full visibility on your telecom investments and expenses for better decision making.
• User profile/communication device
• Activity reports
• Inventory
• User telephone registry
• Monthly reporting
• Ad hoc and exception reporting
Accell’s reporting services capture pertinent information for an efficient financial management of your telecom expenses, inventory and invoices.
For better analysis, stronger budget provisioning and more accurate gap analysis, our services complement your telecom expenses management strategy. You will obtain more than savings; you will better manage your processes and rigorously spread the telecom costs throughout your organization.
TELECOM MANAGED SERVICES
Although telecom expenses are amongst most important expenses in today’s organizations, few companies are fully aware of benefits generated from managed services. Flaws within internal processes or invoice incongruities represent too often a significant percentage of erroneous billed expenses. High volume of data, multiple suppliers and variety of invoices make even more tedious the reconciliation and validation processes required to assure accuracy between applied charges and suppliers’ agreements.
Only a rigorous validation process enables to identify incongruities. Telecom expense management (TEM )services assure invoice validation, optimal inventory management and rapid execution respecting your corporate standards while servicing professionally your end users.
This unique servicing model provides perfect deployment as per customer’s specific needs, respecting business priorities and leveraging collusion between managed services and direct management, hence securing best results for the customer.
For your traditional landline, wireless, data, video or Web services, Accell managed services for your telecommunication expenses include:
• Invoice auditing and validation managed in a dynamic data base. Invoice payment process, review and incongruity identification, authorization process management for payment and credit recovery.
• User profile log and maintenance
• Connectivity management for all services including activation, deactivation or move requests, calling card and teleconferencing. National and international deployments.
• Maintenance registry to better manage guaranties, refurbishing and loans
• Ordering and inventory management, inclusive of installation process supervision.
• Users telephony registry
• Single point of contact center – phone and Web-based help desk
Telecom expenses – Managed services enable cost reduction and better performance tracking
PROFESSIONAL CONSULTING
Enabling better financial and business decision making
• RFP process
• Agreement negotiation and renewals
• Corporate policy for TEM – Telecom Expenses Management
When time has come to review their overall telecommunications, most companies ask for advice from service providers or network operators. Of course, they all have their own agenda, always trying to demonstrate the advantages of their own product…but hardly ever the competition’s products! This is where Accell Telesystems’ experts intervene in order to allow companies to have an informed and objective opinion on all products and services offered on the market.
Professional consulting services cover networks solutions related to traditional telephony, either long distance, voice or data transmission. Accell’s expertise also extends to wireless communications as well as Internet and offers cost and needs analysis service to its customers so they can rationalize their technological choice.
Accell also suggests the selection of the most economical plans to its customers and advises them on their choice of equipment and best options according to each user’s needs. Since telecommunications systems evolve very rapidly and since migrating towards new systems can be a laborious task, Accell manages all steps of this migration for its customers:
• Comparative cost-benefit analysis of various proposals
• Negotiation of the best offers with suppliers – package/features. Final choice recommendation and deployment supervision
• Corporate policy deployment and adherence to standard settings for product and services parameters
Our consultants have acquired a very high level of expertise by working in some of the largest telecommunication companies in Canada. It is through this expertise that Accell is able to offer high quality consultation services to its customers. And since Accell has no direct links with any manufacturer or network operator, the recommended solutions are always objective and customer oriented.